We are investigating an issue where users are reporting degraded performance and intermittent connection issues.

Incident Report for Atlassian Bitbucket

Resolved

This incident has been resolved.

Posted Jan 11, 2017 - 20:09 UTC

Monitoring

We have identified the issue as high load on one of our databases. Load on that database is now back to normal levels. End users should no longer be experiencing degraded performance. We will be investigating mitigation strategies to reduce the load on that database and reduce the impact of this sort of problem in the future.

Posted Jan 11, 2017 - 16:55 UTC

Investigating

Bitbucket users may experience degraded performance. We are currently investigating.

Posted Jan 11, 2017 - 15:34 UTC

This incident affected: Website, API, Git via SSH, and Git via HTTPS.