All Systems Operational
Website ? Operational
API ? Operational
SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Operational
Mercurial via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Marketplace Apps Operational
AWS CodeDeploy App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2019
Resolved - Between 23:45 UTC to 02:19 UTC, some customers experienced intermittent failure connecting to Atlassian Cloud. The root cause was an increased DNS error rate from our infrastructure supplier. The supplier fixed the upstream issue and we have verified that the services have recovered. The conditions that caused the issue have been addressed and we are actively working on a permanent fix. The issue has been resolved and the service is operating normally.
Oct 23, 04:02 UTC
Monitoring - We have identified the root cause of the intermittent failure connecting to Atlassian Cloud for some cloud customers and have mitigated the problem. We are now monitoring closely.
Oct 23, 01:32 UTC
Update - We have identified the root cause of the intermittent failure connecting to Atlassian Cloud for some cloud customers and have mitigated the problem. We are now monitoring closely.
Oct 23, 01:32 UTC
Update - We continue to work on resolving intermittent failure connecting to Atlassian Cloud for some cloud customers. We will provide hourly updates.
Oct 23, 01:08 UTC
Identified - We continue to work on resolving intermittent failure connecting to Atlassian Cloud for some cloud customers. We will provide hourly updates.
Oct 23, 00:12 UTC
Investigating - We are aware that some customers may be experiencing intermittent failure connecting to Atlassian Cloud. We are working with our cloud hosting provider (AWS) to resolve the DNS related errors. We will provide hourly updates.
Oct 22, 22:32 UTC
Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019
Resolved - Pipelines are able to clone from Dockerhub and are running nominally again.
Oct 15, 18:18 UTC
Update - We are continuing to monitor for any further issues.
Oct 15, 17:50 UTC
Monitoring - We are continuing to monitor the Dockerhub outage.
Oct 15, 17:50 UTC
Investigating - Pipelines builds are seeing elevated failure rates due to errors cloning from Dockerhub. More details on that incident available at Docker's status page https://status.docker.com/
Oct 15, 17:50 UTC
Oct 14, 2019
Resolved - The backlog of Pipelines tasks has now been resolved. All systems are operational.
Oct 14, 16:24 UTC
Update - Pipelines builds are still experiencing an elevated time to start as we process through an increased backlog of jobs. All other services should be operational, but we will continue to monitor.
Oct 14, 15:13 UTC
Update - We are continuing to monitor for any further issues.
Oct 14, 13:44 UTC
Monitoring - We have recovered from the initial incident and are continuing to monitor downstream impact.
Oct 14, 13:39 UTC
Update - We are continuing to investigate this issue.
Oct 14, 12:57 UTC
Investigating - We are investigating an incident impacting Bitbucket users, causing degraded performance across git clone, API and site availability.
Oct 14, 12:49 UTC
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Resolved - The fix has been applied and repository imports have been confirmed to be working in production.
Oct 11, 22:20 UTC
Identified - We've identified the root cause for the repository import issue and are working on a fix.
Oct 11, 21:00 UTC
Update - We are continuing to investigate this issue.
Oct 11, 18:38 UTC
Investigating - We are currently investigating an issue causing intermittent failure of repository import tasks.
Oct 11, 18:37 UTC
Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.