Update - Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share.
Along with impact to scheduled and asynchronous work across several products, we also identified SLA component in Jira Service Management is not appearing as expected.
Oct 01, 2026 - 05:00 UTC
Along with impact to scheduled and asynchronous work across several products, we also identified SLA component in Jira Service Management is not appearing as expected.
Oct 01, 2026 - 05:00 UTC
Update - Our teams have taken corrective steps to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered.
Oct 01, 2026 - 04:03 UTC
Oct 01, 2026 - 04:03 UTC
Identified - Our teams have identified the root cause of this incident and is now actively working on mitigating the issue. We will provide further updates within an hour or sooner if we have any significant progress to share.
Oct 01, 2026 - 03:47 UTC
Oct 01, 2026 - 03:47 UTC
Investigating - Job processing and job scheduling is degraded, which is affecting scheduled and asynchronous work across several products, including Jira, Confluence and Bitbucket Cloud.
Affected users may see delayed or missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected.
Oct 01, 2026 - 02:55 UTC
Affected users may see delayed or missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected.
Oct 01, 2026 - 02:55 UTC
Website
Operational
API
Operational
Git via SSH
Operational
Authentication and user management
Operational
Git via HTTPS
Operational
Webhooks
Operational
Source downloads
Operational
Pipelines
Degraded Performance
Git LFS
Operational
Email delivery
Operational
Purchasing & Licensing
Operational
Signup
Operational
Packages
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Bitbucket Cloud - Database Maintenance Oct 10, 2026 16:00-16:30 UTC
Note: This is the maintenance originally scheduled for October 3rd, which has now been rescheduled to October 10th.
Bitbucket will be performing required maintenance on our database infrastructure for 30 minutes on Saturday, October 10th, 2026 at 16:00 UTC. The maintenance will require a short period of downtime at the beginning of the maintenance window, affecting all Bitbucket Cloud services including the Bitbucket website, Git operations via SSH and HTTPS, API requests, and Bitbucket Pipelines. Performance degradation is possible throughout the window. We encourage all of our users to plan their operations around this window.
Posted on Sep 24, 2026 - 03:29 UTC
Bitbucket will be performing required maintenance on our database infrastructure for 30 minutes on Saturday, October 10th, 2026 at 16:00 UTC. The maintenance will require a short period of downtime at the beginning of the maintenance window, affecting all Bitbucket Cloud services including the Bitbucket website, Git operations via SSH and HTTPS, API requests, and Bitbucket Pipelines. Performance degradation is possible throughout the window. We encourage all of our users to plan their operations around this window.
Posted on Sep 24, 2026 - 03:29 UTC