All Systems Operational
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API
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Operational
Authentication and user management Operational
Git via HTTPS
Operational
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Operational
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Email delivery Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2023

No incidents reported today.

Oct 21, 2023

No incidents reported.

Oct 20, 2023
Resolved - Between to , we experienced a service degradation of Atlassian Intelligence capabilities in Confluence, Jira Service Management, Jira Software, Trello, Atlassian Bitbucket, and Atlas.
The issue has been resolved and the service is operating normally.

Oct 20, 04:34 UTC
Monitoring - OpenAI has mitigated the problem and we are currently not seeing any errors w.r.t. Atlassian Intelligence capabilities.
We are now monitoring closely.

Oct 20, 03:42 UTC
Update - OpenAI team has applied a fix and we are seeing a reduction in the failure rate for Atlassian Intelligence capabilities in Confluence, Jira Service Management, Jira Software, Trello, Atlassian Bitbucket, and Atlas.

We continue to closely monitor our systems and coordinating with OpenAI for a faster recovery of Atlassian Intelligence capabilities.

Oct 20, 02:38 UTC
Update - We continue to work on resolving the failures in Atlassian Intelligence capabilities for Confluence, Jira Service Management, Jira Software, Trello, Atlassian Bitbucket, and Atlas.

The cause of incident is increased API failure rate from OpenAI, we are in touch with them to understand the time to recover.

Oct 20, 02:13 UTC
Identified - We are investigating reports of intermittent errors in Atlassian Intelligence capabilities for some Confluence, Jira Service Management, Jira Software, Trello, Atlassian Bitbucket, and Atlas Cloud customers. We will provide more details once we identify the root cause.
Oct 20, 01:49 UTC
Oct 19, 2023

No incidents reported.

Oct 18, 2023

No incidents reported.

Oct 17, 2023

No incidents reported.

Oct 16, 2023

No incidents reported.

Oct 15, 2023

No incidents reported.

Oct 14, 2023

No incidents reported.

Oct 13, 2023

No incidents reported.

Oct 12, 2023

No incidents reported.

Oct 11, 2023

No incidents reported.

Oct 10, 2023

No incidents reported.

Oct 9, 2023

No incidents reported.

Oct 8, 2023

No incidents reported.