All Systems Operational
Website ? Operational
API ? Operational
SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Operational
Mercurial via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Marketplace Apps Operational
AWS CodeDeploy App Operational
Purchasing & Licensing Operational
Signup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Resolved - This incident is resolved. We found the root cause and we do not expect a recurrence
Oct 20, 00:36 UTC
Monitoring - The Bitbucket website was unavailable for a short time due to a sudden spike in traffic. All systems have recovered and the website is once again available.
Oct 20, 00:25 UTC
Investigating - We are investigating reports of intermittent errors for some Atlassian Bitbucket Cloud customers. We will provide more details once we identify the root cause.
Oct 19, 23:46 UTC
Oct 19, 2020
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - This incident has been resolved.
Oct 14, 12:41 UTC
Monitoring - The Pipelines clusters have returned to normal
Oct 14, 12:15 UTC
Update - We are still working on mitigating the extreme load we are under that is causing performance degradation.
We are failing over to a backup cluster and should see improvements shortly.
Oct 14, 10:44 UTC
Identified - We have identified a performance degradation and are taking steps to mitigate the issue.
Pipelines may take extra time to start, appear to hang and/or run slower than normal.
Oct 14, 09:47 UTC
Investigating - We are investigating reports of intermittent errors for Pipelines failing to start or stuck for some Atlassian Bitbucket Cloud customers. We will provide more details once we identify the root cause.
Oct 14, 09:41 UTC
Resolved - Pipelines is operating normally. All steps running between Oct 14 4:23am UTC and 05:17am UTC have timed out and customers will not be charged for these steps.
Oct 14, 07:56 UTC
Monitoring - Pipelines is operating normally.
Pipeline steps that were running between Oct 14 4:23am UTC and 05:17am UTC are stuck in an incomplete state and will timeout automatically. Users will not be charged for these steps.
Oct 14, 06:54 UTC
Identified - New Pipelines are slightly delayed in starting - Pipelines that started since Oct 14 4:25am UTC are not progressing and will timeout automatically or can be stopped manually to free up concurrency.
Oct 14, 06:09 UTC
Investigating - We are investigating cases of degraded performance for Bitbucket Pipelines. We will provide more details within the next hour.
Oct 14, 05:12 UTC
Oct 13, 2020
Resolved - Between 15:00 UTC to 17:00 UTC, we experienced slowness and timeouts for Atlassian Bitbucket Pipelines builds. The issue has been resolved and the service is operating normally.
Oct 13, 17:11 UTC
Monitoring - We have identified the root cause of the degraded performance and have mitigated the problem. We are now monitoring closely.
Oct 13, 16:49 UTC
Investigating - We are investigating cases of degraded performance for Bitbucket Cloud Pipelines customers. We will provide more details within the next hour.
Oct 13, 16:12 UTC
Oct 12, 2020
Resolved - Pipelines has been operational as normal for some hours. Resolving this incident.
Oct 12, 04:33 UTC
Monitoring - Increased traffic within Pipelines has caused intermittent degradation of CPU and networking performance - Levels have returned to normal and users should see good service, but we continue to monitor the situation
Oct 12, 02:46 UTC
Investigating - We are investigating cases of degraded performance for Btibucket Cloud Pipelines customers. We will provide more details within the next hour.
Oct 12, 00:16 UTC
Oct 11, 2020
Resolved - The issue has been resolved and the service is operating normally.
Oct 11, 19:40 UTC
Monitoring - We have identified the root cause of the performance degradation and have mitigated the problem. We are seeing pipeline performance returning to normal levels for customers. We are now monitoring closely.
Oct 11, 19:15 UTC
Update - We are investigating cases of degraded performance for Pipeline Cloud customers. Customers are seeing delays and network retry attempts trying to reach external sites such as yarn during their builds. Increasing the network timeout value should help to work around the delays. We will provide more details within the next hour.
Oct 11, 18:22 UTC
Update - We are investigating cases of degraded performance for Pipeline Cloud customers. We are investigating issues customers are seeing trying to reach external sites during their builds. We will provide more details within the next hour.
Oct 11, 16:44 UTC
Investigating - We are investigating cases of degraded performance for Pipelines Cloud customers. We will provide more details within the next hour.
Oct 11, 15:12 UTC
Resolved - This incident has been resolved.
Oct 11, 05:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 16:14 UTC
Investigating - We are currently investigating this issue.
Oct 10, 15:44 UTC
Oct 10, 2020
Oct 9, 2020
Resolved - This incident has been resolved. We will continue to monitor the systems.
Oct 9, 16:15 UTC
Monitoring - Our services have recovered from the increased network latency observed earlier today and are now fully operational. We will continue to monitor our systems and close this incident once we've confirmed a full recovery.
Oct 9, 15:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 9, 15:12 UTC
Update - We are continuing to investigate this issue.
Oct 9, 14:56 UTC
Investigating - We are experiencing degraded performance and an elevated error rate across our services due to increased latency from one of our cloud providers. Our engineering teams are investigating ways to mitigate the issue.
Oct 9, 14:55 UTC
Oct 8, 2020
Resolved - This incident has been resolved.
Oct 8, 21:23 UTC
Monitoring - The website has returned to normal operations. The team continues to monitor the system.
Oct 8, 15:54 UTC
Investigating - We are investigating cases of degraded performance for Atlassian Bitbucket Cloud website. We will provide more details within the next hour.
Oct 8, 13:52 UTC