All Systems Operational
Website ? Operational
API ? Operational
SSH ? Operational
Git via HTTPS ? Operational
Mercurial via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Email delivery Operational
Atlassian account signup and login Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing network maintenance from 00:00-03:00 UTC on 7 February 2017. As part of this maintenance, we will be reducing the MTU and MSS values on our public-facing resources.

Most users will be unaffected by the MTU and MSS changes. If you begin experiencing trouble with your HTTPS or SSH connections after this maintenance is complete, though, then please see https://confluence.atlassian.com/bbkb/troubleshooting-bitbucket-cloud-mtu-mss-issues-858778091.html for troubleshooting help.

As always, please contact our support team at support.atlassian.com if you need further assistance.
Posted on Jan 10, 00:07 UTC
System Metrics Month Week Day
Website average response time
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API average response time
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Git average response time (HTTPS)
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Mercurial average response time (HTTPS)
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Past Incidents
Jan 17, 2017

No incidents reported today.

Jan 16, 2017

No incidents reported.

Jan 15, 2017
Completed - The scheduled maintenance has been completed.
Jan 15, 21:30 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:03 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:02 UTC
Scheduled - We're performing internal network maintenance on January 15 2017 between 21:00 and 21:30 UTC. This work will improve network reliability, but some services may be unavailable for a few minutes within that maintenance window.
Jan 3, 22:15 UTC
Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
Resolved - The issue has been resolved and all users who reset their password should be able to login.
Jan 12, 12:25 UTC
Identified - We've identified the problem and are working on a fix as quickly as possible.
Jan 12, 11:18 UTC
Investigating - Some users are having trouble logging in after resetting their password. We are very sorry for the inconvenience. We are investigating and will have an update for you soon.
Jan 12, 08:50 UTC
Jan 11, 2017
Resolved - This incident has been resolved.
Jan 11, 20:09 UTC
Monitoring - We have identified the issue as high load on one of our databases. Load on that database is now back to normal levels. End users should no longer be experiencing degraded performance. We will be investigating mitigation strategies to reduce the load on that database and reduce the impact of this sort of problem in the future.
Jan 11, 16:55 UTC
Investigating - Bitbucket users may experience degraded performance. We are currently investigating.
Jan 11, 15:34 UTC
Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.

Jan 5, 2017
Resolved - The incident has been resolved. Commits that were pushed between 04:51 UTC - 05:42 UTC will have not created a Pipeline and will need to be triggered again with a new commit or a manual run.
Jan 5, 06:17 UTC
Monitoring - We have implemented a fix for the outage, and Pipelines should be functioning as normal again. We are now monitoring the situation.
Jan 5, 05:42 UTC
Investigating - We are investigating an issue where all requests to Bitbucket Pipelines fail. New Pipelines are not currently starting at the moment. And old Pipelines can not be viewed. The UI will incorrectly state that Pipelines is currently disabled. We are currently investigating the cause of this issue and apologise for the outage.
Jan 5, 05:22 UTC
Jan 4, 2017

No incidents reported.

Jan 3, 2017

No incidents reported.