We are continuing to monitor for any further issues.
Posted Jul 02, 2021 - 15:40 UTC
Monitoring
A fix for diff caching has been deployed to production, and we will continue to monitor for errors.
Posted Jul 02, 2021 - 06:20 UTC
Update
At 6:31PM UTC on July 1st, we disabled some diff caching logic that we suspect was contributing to a higher pull request error rate for some customers. We are currently deploying a patch that should fix this permanently, however if you are still experiencing errors, watch this Statuspage for updates.
Posted Jul 02, 2021 - 01:01 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 01, 2021 - 20:20 UTC
Update
We continue to work on resolving errors generating diffs on pull requests. We have identified the root cause and expect recovery shortly. Next update in 1 hour.
Posted Jul 01, 2021 - 19:22 UTC
Investigating
We are investigating cases of degraded performance for viewing pull request diffs Atlassian Bitbucket Cloud customers. We will provide more details as soon as we have more information