We are still working on mitigating the extreme load we are under that is causing performance degradation. We are failing over to a backup cluster and should see improvements shortly.
Posted Oct 14, 2020 - 10:44 UTC
Identified
We have identified a performance degradation and are taking steps to mitigate the issue. Pipelines may take extra time to start, appear to hang and/or run slower than normal.
Posted Oct 14, 2020 - 09:47 UTC
Investigating
We are investigating reports of intermittent errors for Pipelines failing to start or stuck for some Atlassian Bitbucket Cloud customers. We will provide more details once we identify the root cause.