Pipelines SSH fingerprinting failing
Incident Report for Atlassian Bitbucket
Resolved
This incident has been resolved.
Posted Mar 14, 2018 - 05:35 UTC
Monitoring
We have identified the root cause as an issue generating random numbers from /dev/random and have deployed a fix. We are continuing to monitor the error rate from fetching SSH public keys.
Posted Mar 14, 2018 - 05:23 UTC
Investigating
We're once again seeing trouble with SSH fingerprint fetching in Pipelines, in which users who attempt to add a new remote SSH host will see an error "Unable to fetch fingerprints, check host SSH connection and try again". Our engineers are investigating now.
Posted Mar 13, 2018 - 18:04 UTC
This incident affected: Pipelines.